Get started on AWS
ecovery is available through AWS Marketplace, with Westcon-Comstor as our preferred distribution partner. If you’re exploring a pilot or rollout, this page is the simplest way to get started.
Complete the form below and our team will…
- Arrange a short discovery call
- Confirm your pilot scope, timelines, and success measures
- Guide you through purchasing via AWS Marketplace (typically in collaboration with Westcon-Comstor)
This page also serves as our fulfilment and support contact point for customers purchasing ecovery through AWS Marketplace.
Support & Contact
If you need help using ecovery, troubleshooting an issue, or have questions about onboarding, billing, or refunds related to AWS Marketplace:
Email: [email protected]
Phone: 0333 210 4564
Support hours: Monday – Friday, 9:00 – 17:00 (UK time)
You can also use the form on this page, and a member of the team will get back to you.
For billing or refund queries relating to AWS Marketplace purchases, we will work with AWS and where appropriate, Westcon-Comstor to resolve these promptly.
How Can We Help?
Once you submit the below form:
- We review your details and route your enquiry to the right member of the team.
- We’ll reach out to schedule a short discovery call to confirm your use case, pilot scope, and timelines.
- For AWS Marketplace pilots and deployments, we will usually introduce our distribution partner Westcon-Comstor so they can support the commercial and procurement process alongside us and AWS.
- Once the offer is accepted, we’ll onboard your team, configure your white-labelled triage form and workflows, and agree how we’ll track success throughout the pilot or rollout.